The Jobs-to-be-Done (JTBD) framework focuses on understanding the functional and emotional "jobs" that customers "hire" a product to do, helping in product positioning and innovation.
Write JTBD by identifying the core functional and emotional needs that customers seek to fulfill when using a product or service.
The JTBD framework is used in targeting by aligning marketing messages and product features with the specific jobs that customers are trying to accomplish, resonating with their needs and motivations.